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Privacy Policy

Privacy Policy

This Privacy Policy explains how Dish Time processes personal data on dishtimestory.christmas in connection with professional development courses and related website services. It describes the information we collect, how we use it, when we share it, and the choices and rights available to users.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

To protect privacy and security, we may ask for information needed to verify a request before acting on it. We will review requests within a reasonable period and respond in accordance with applicable legal requirements and the nature of the request.

Requests are handled after reasonable verification of identity and scope.

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When data is no longer required, we delete it, anonymise it, or restrict it so that it is no longer actively used, subject to applicable retention requirements.

Records are kept only for as long as needed for the relevant purpose or legal requirement.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on the website and change the effective date where appropriate. Users should review the policy periodically to stay informed about how information is handled.

The policy may be revised when our practices, services, or legal obligations change.
01 · Purpose

How We Use Information

We use personal data to operate the website, manage accounts, register users for courses, deliver course content, process payments, communicate about enrolments and support matters, maintain security, monitor performance, improve services, and meet legal or administrative obligations. We may also use information to prevent fraud, enforce our terms, and keep records needed for business and compliance purposes.

Processing is limited to purposes connected with the website and course operations.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support hosting, payment processing, analytics, communications, security, and course administration. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. If our business structure changes, information may also be transferred as part of a reorganisation or similar transaction, subject to applicable safeguards.

Operational partners receive only the information needed to perform their services.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with applicable law, legal process, regulatory obligations, or enforceable requests from public authorities. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, or security of users, the website, or others.

Disclosure may be required to comply with law, court orders, or lawful requests.
Contact Details

Contact Details

Email contact
[email protected]
Telephone
+27 83 999 6302
Postal address
35 Palmgate Crescent, Umbogintwini, Amanzimtoti, 4126
Privacy enquiries
Contact Page

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
01

Information We Collect

We may process identifiers and contact details, account and profile information, course enrolment and progress records, payment-related information where needed for transactions, communications sent to us, and technical data such as device, browser, and usage information. We also process any other information a user chooses to provide through forms, support requests, or course interactions.

The categories of information collected depend on how the site and courses are used.
02

Sources of Information

We collect personal data directly from users when they create accounts, register for courses, complete forms, or contact us. We also receive data through automated means when users access the site, including device and usage information. In some cases, we receive limited information from payment processors, hosting providers, analytics tools, or other operational partners that support the website and course delivery.

Information may come from direct submissions, automated collection, and service providers involved in site operation.
03

Types of Cookies

We may use essential cookies that are needed for security, session management, and core site functions. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve performance. Cookies may be session-based or persistent, depending on their purpose and lifespan.

The site uses a limited set of cookies for operation, preferences, and basic measurement.
04

Cookie Controls

Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including login, course access, and saved preferences. Where a cookie choice mechanism is provided, it should be used together with browser controls for the most complete management of cookie settings.

Browser settings and related tools can be used to limit or remove cookies.